I wanted to take a few minutes to write a note to express our sincere thank you to Rivermist Pools for making our dream come true! We can't say it enough- WE LOVE OUR POOL! From the first appointment when Tim listened to what we were looking for and gave us several great design ideas, it has been a great experience. Tim was an excellent pool designer, very patient and knowledgeable. Throughout the whole process , Tim, Jeremy and the construction team did a fantastic job . Jeremy kept us informed every step of the way and would text us pictures of the progress when we couldn't be home to watch work taking place. It was such a nice touch and we really appreciated the frequent communication. The customer service Rivermist provides is second to none and we really felt they cared about doing a good job- which they did!
They also didn't waste any time as the whole process took about 6 weeks. They were very efficient and organized, yet we never felt they were rushing. We also really appreciated them getting our fence put back quickly since we have dogs. Again, thoughtful and customer oriented. The end result was the perfect pool for us and a very positive experience.
We highly recommend Rivermist Pools to anyone who is looking for a quality, honest, custom pool company.
You won't be disappointed!
Dee & Deedra
We want to thank you for all that you did for us during and after the construction of our pool. We are so pleased with the finished product and look forward to countless hours using it. We appreciate all the information you provided us during the entire process. You answered our many questions and took them seriously and addressed any concerns we had throughout all of this. Thank you again for everything.
Jim & Nancy
“I have a friend who asked about our RiverMist Pools & Spas pool and she is currently putting in a new pool from your company. She actually contacted several pool builders and after talking with me and seeing your incredible design, she was sold on RiverMist Pools. Thanks for making our backyard a wonderful place to spend time.”
Rick & Kim
“We loved the continuous communication with both Jeremy & Bill. The expedience of the project-3 weeks for all-was phenomenal with minimal intrusion. All subs were mindful of gates, dogs, plants, garden. Very, very professional and courteous customer service.”
Greg & Lauren
“After speaking with various pool companies, we settled on RiverMist Pools & Spas as the builder of our pool. The purpose of this letter is to convey how happy we have been with that decision. Admittedly, we were nervous about such an investment. Jeremy was able to design a pool to fit our needs and obtain financing we could handle. From the first stage of excavation to the final stage of plastering, we feel the process went very well. We were so impressed with the quality of the work and the complete professionalism of the staff.”“After speaking with various pool companies, we settled on RiverMist Pools & Spas as the builder of our pool. The purpose of this letter is to convey how happy we have been with that decision. Admittedly, we were nervous about such an investment. Jeremy was able to design a pool to fit our needs and obtain financing we could handle. From the first stage of excavation to the final stage of plastering, we feel the process went very well. We were so impressed with the quality of the work and the complete professionalism of the staff.”
Roger & Christina
“Jeremy Atterberry and Bill both listened to what I had to say. Customer attention was fantastic. I found a pool company that cares about customer satisfaction. Again, thanks Jeremy and Bill for going that extra mile to make sure we were completely satisfied!”
David & Karen
“I just wanted to take a moment to send you this email of appreciation. I’m not sure where to begin so I guess I’ll begin by saying that David and I absolutely love our pool, it’s absolutely unbelievable , more pool than we ever imagined, more beautiful than words can describe! We almost drag people off the street to show off our pool, instead we decided to stop that and just have an open house and pass out flyers and RiverMist business cards!”
Jennie
“Wow! You told us it would be an enjoyable process to build a pool and you were right. We were and continue to be so impressed with the way RiverMist Pools & Spas is run that we just had to let you know....in particular, Bill inspected the work once and sometimes twice each day...we are happy to recommend RiverMist Pools to our friends and anyone else considering a pool.”
Kenny and Kasey
“We absolutely love our pool and our backyard now feels like a resort thanks to the wonderful work of RiverMist Pools & Spas. From the minute we began the bidding and planning process we received the most professional, knowledgeable and courteous customer service we have ever experienced. They went above and beyond to make sure we were 100% satisfied and that customer service continues even now, a year after the completion of the pool. We could not be any more pleased with RiverMist.”
The Aday Family
“Alaina and I want to thank you guys for the superior quality, and service on our new pool! It turned out terrific, and we will not hesitate recommending you guys anytime. Thanks!”
The Koppmanns
“Thank you for the beautiful pool and customer service. I will more than happily recommend your services to others. I enjoyed the whole process. Hope your business & families have a GREAT YEAR!”